Privacy Policy.

Who we are

Titan Shot It is the brand responsible for this website and for handling the personal information described in this Privacy Policy.

If you have any questions about your personal information or this policy, you can contact us at hello@titanshotit.co.uk.

Information we collect

When you contact Titan Shot It or submit a website enquiry, we may collect information including:

• Your name.
• Your email address.
• Your telephone number, where provided.
• The photography, videography or other service you are interested in.
• Project details, dates, locations and other information you include in your enquiry.
• Information contained in emails, telephone conversations or WhatsApp messages you send to us.

We may also receive limited technical information generated when you use the website, such as browser or device information and information associated with essential website functionality.

How we use your information

We may use your personal information to:

• Respond to enquiries and quote requests.
• Discuss your photography, videography or creative project.
• Manage bookings, project planning and client communication.
• Deliver services you have requested.
• Maintain appropriate business and administrative records.
• Protect the website, our clients and our business from misuse or fraud.
• Comply with legal, accounting or regulatory obligations where applicable.

Our lawful basis

UK data protection law requires us to have a lawful basis for using personal information.

Depending on the circumstances, Titan Shot It may process your information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to meet a legal obligation, or where we have a legitimate business interest that does not override your rights and interests.

Where consent is specifically required, we will ask for it separately.

Who we may share information with

We do not sell your personal information.

Information may be shared only where reasonably necessary with trusted service providers that help us operate the website, communicate with clients, host data, deliver projects or meet professional and legal obligations.

Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal rights.

How long we keep your information

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing projects, maintaining appropriate records and meeting legal, tax or accounting requirements.

Retention periods may differ depending on whether an enquiry becomes a confirmed client project.

Your data protection rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

• Ask for access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information in certain circumstances.
• Ask us to restrict the way we use your information.
• Object to certain uses of your information.
• Request transfer of information where applicable.
• Withdraw consent where processing is based on consent.

To make a request, contact hello@titanshotit.co.uk.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Cookies and website technologies

This website may use cookies or similar technologies required for essential functionality and, where introduced, analytics or other optional website features.

More information is available in our Cookie Policy.

Third-party websites and services

This website may contain links to third-party services such as WhatsApp or other external platforms. When you leave this website, the privacy practices of those third parties apply.

Titan Shot It is not responsible for the privacy practices of third-party websites or services.

Complaints

If you have concerns about how your personal information has been handled, please contact Titan Shot It first so we can investigate and respond.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services, technology or legal requirements. The latest version will always be published on this page.